Privacy Policy

Last updated: March 22, 2026

ANIKAN ("ANIKAN", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, apps, and related services, including any tools that connect to Google Business Profile and help businesses view and manage customer reviews.

1. Who this policy applies to

This policy applies to visitors to our website, app users, business customers, and users who connect third-party services such as Google Business Profile to ANIKAN.

2. Information we collect

We may collect the following categories of information:

• Account information, such as name, business name, phone number, email address, and login details.
• Business information, such as business profile details, locations, and settings you choose to connect.
• Order and service information, when you use ANIKAN's ordering, marketing, or management features.
• Usage information, such as IP address, browser type, device type, pages viewed, dates and times of access, and general analytics data.
• Support communications and any information you provide when contacting us.

3. Google data and connected accounts

If you choose to connect your Google account to ANIKAN, we may access certain data made available through Google APIs, including Google Business Profile account, location, and review data, only as authorized by you.

We use this data solely to provide the requested service, such as displaying business review information, generating suggested replies, and allowing you to manage review responses from within ANIKAN.

We do not use Google user data for unrelated advertising purposes. We do not sell Google user data. We only retain Google data for as long as needed to provide the service, comply with legal obligations, resolve disputes, or enforce our agreements.

4. How we use information

We use information to:

• Provide, operate, maintain, and improve ANIKAN services.
• Authenticate users and secure accounts.
• Connect and sync third-party services that you authorize.
• Generate and manage business review reply suggestions.
• Communicate with you about your account, service updates, security notices, and support.
• Monitor performance, troubleshoot issues, and prevent abuse, fraud, or unauthorized access.
• Comply with legal obligations.

5. Legal basis

Where applicable, we process personal data based on consent, performance of a contract, legitimate interests, and compliance with legal obligations.

6. Sharing of information

We may share information only in limited circumstances, including:

• With service providers who help us host, secure, maintain, or support the service.
• With payment providers or technical vendors when needed to provide features you use.
• When required by law, regulation, legal process, or valid governmental request.
• To protect rights, safety, and security of ANIKAN, our users, or others.
• As part of a merger, acquisition, financing, or sale of assets, subject to appropriate protections.

We do not sell your personal information.

7. Data retention

We keep information for as long as necessary to provide the service, maintain business and legal records, resolve disputes, enforce our agreements, and meet security and compliance requirements. Connected account tokens and related sync data may be deleted when you disconnect the integration or request deletion, subject to legal or technical retention requirements.

8. Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or export certain personal data, and to object to or restrict some processing. You may also disconnect third-party integrations at any time. To make a request, contact us using the details below.

10. International transfers

Your information may be processed and stored in countries other than your country of residence. Where required, we take reasonable steps to protect personal data transferred across borders.

11. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above.

13. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at:

ANIKAN
Email: support@anikanapp.com
Website: https://anikanapp.com